Support
Need a hand with UNDERWRITTEN? We’re a small team and read every message. Reach out and we’ll get back to you as soon as we can.
Contact support
Email us at:
Please include your device (iPhone or Android), the iOS/Android version, and a short description of what happened. A screenshot helps a lot.
App info
- App name
- Underwritten
- Current version
- 1.0
- Platforms
- iOS & Android (App Store & Google Play · Coming soon)
- Website
- https://playunderwritten.com
Troubleshooting
Try these steps first — they fix most issues:
- 1.Force-quit and reopen the app. Swipe up from the bottom (iPhone) or use the app switcher (Android) to close Underwritten fully, then open it again.
- 2.Restart your device. A full power cycle clears many one-off glitches.
- 3.Check for updates. Make sure you’re on the latest version of Underwritten and the latest OS update for your device.
- 4.Free up storage. If the app is slow or won’t launch, clear space on your device and try again.
- 5.Restore purchases. If an in-app purchase isn’t showing, use the Restore Purchases option inside the app and sign in with the same store account.
- 6.Reinstall the app. As a last resort, uninstall and reinstall Underwritten. Your career progress is kept on the device unless the app is deleted, so back up your save first if you can.
Still stuck? Email Founder@playunderwritten.com and we’ll help directly.